Privacy Policy

Last Updated: August 2026

At BETONEX, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.betonexmolds.com, make a purchase, or otherwise interact with our website.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following types of information:

Personal Information

When you place an order, contact us, or create an account, we may collect:

Full name
Billing address
Shipping address
Email address
Phone number
Payment information (processed securely by our payment providers)
Order history

Automatically Collected Information

When you browse our website, we may automatically collect:

IP address
Browser type
Device information
Operating system
Pages viewed
Time spent on pages
Referral source
Cookies and similar technologies

How We Use Your Information

We use your information to:

Process and fulfill your orders
Provide customer support
Communicate order updates
Improve our products and services
Personalize your shopping experience
Detect and prevent fraud
Comply with legal obligations
Send promotional emails (only if you opt in)

Payment Security

All payments are processed through trusted third-party payment providers.

BETONEX does not store or have access to your complete payment card information.

Cookies

Our website uses cookies to:

Remember your preferences
Keep products in your shopping cart
Improve website performance
Analyze visitor behavior
Deliver relevant advertising

You can disable cookies through your browser settings, although certain website features may not function properly.

Marketing & Advertising

We may use advertising platforms such as:

Google Ads
Meta (Facebook & Instagram)
TikTok
Pinterest

These platforms may use cookies and tracking technologies to display more relevant advertisements.

Third-Party Services

To operate our business, we work with trusted service providers including:

Shopify
Payment processors
Shipping carriers
Amazon Multi-Channel Fulfillment (MCF)
Analytics providers
Email marketing providers

These providers receive only the information necessary to perform their services.

Data Retention

We retain your information only as long as necessary to:

Fulfill orders
Maintain business records
Meet legal obligations
Resolve disputes
Prevent fraud

Your Rights

Depending on your location, you may have the right to:

Access your personal information
Request corrections
Request deletion of your information
Withdraw marketing consent
Request a copy of your stored data

To exercise these rights, please contact us.

Children's Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children.

Policy Updates

We may update this Privacy Policy from time to time.

Changes become effective immediately after being posted on this page.

Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

BETONEX Customer Support

Email: support@betonexmolds.com

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